Terms of service

Terms of Service

Last Updated: 12 May 2026

Terms of Service

Welcome to Prime Living SA.

These Terms of Service ("Terms") govern your use of our website, digital products, services, and related content provided by Prime Living SA ("we", "us", or "our").

By accessing our website or purchasing any product or service from us, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website or purchase our products.

1. Eligibility

By using this website, you confirm that:

  • you are at least 18 years old,
  • you have the legal capacity to enter into binding agreements,
  • and you will use the website lawfully and in accordance with these Terms.

2. Nature of Products and Services

Prime Living SA provides educational digital products, informational resources, and related content.

Our products are intended for general educational and informational purposes only.

Nothing on this website or within our products constitutes:

  • legal advice,
  • financial advice,
  • tax advice,
  • investment advice,
  • professional property advice,
  • or property practitioner services.

Users should consult qualified professionals before making financial, legal, or property-related decisions.

3. No Professional Relationship

Your use of this website or purchase of any product does not create:

  • an attorney-client relationship,
  • fiduciary relationship,
  • agency relationship,
  • advisory relationship,
  • or property practitioner relationship

between you and Prime Living SA.

4. Intellectual Property

All website content, branding, digital products, guides, graphics, text, layouts, downloads, frameworks, and materials are the intellectual property of Prime Living SA unless otherwise stated.

All rights are reserved.

You may not:

  • reproduce,
  • redistribute,
  • resell,
  • sublicense,
  • copy,
  • modify,
  • republish,
  • or commercially exploit

any part of our products or website without prior written permission.

5. Personal Use License

When purchasing a digital product, you are granted a limited, non-transferable, non-exclusive license for personal individual use only.

You may not:

  • share purchased materials publicly,
  • distribute files to others,
  • upload products to file-sharing platforms,
  • or resell any content.

Unauthorised distribution may result in legal action.

6. Pricing and Payments

All pricing displayed on the website is listed in South African Rand (ZAR) unless otherwise stated.

Payments are processed through secure third-party payment providers.

We reserve the right to:

  • modify pricing,
  • discontinue products,
  • refuse transactions,
  • or correct pricing errors

at any time without prior notice.

7. Digital Product Delivery

Digital products are typically delivered electronically after successful payment.

Delivery times may vary depending on:

  • payment confirmation,
  • technical issues,
  • internet connectivity,
  • or third-party platform delays.

We are not responsible for delays caused by third-party service providers.

8. Refunds and Digital Product Guarantee

Due to the nature of digital products, access is granted immediately after purchase and all content is considered delivered at the point of successful payment.

However, we offer a 30-day money-back guarantee on eligible purchases to ensure customer satisfaction.

If you purchase Before You Buy! and genuinely feel that the product did not provide meaningful value, you may contact us within 30 days of your purchase date to request a refund.

Refund requests will be reviewed fairly and in good faith to ensure a positive customer experience.

We reserve the right to decline refund requests in cases of suspected abuse, fraud, or violation of these Terms.

Nothing in this clause limits any rights you may have under applicable South African consumer protection legislation.

9. Accuracy of Information

While we make reasonable efforts to provide accurate and up-to-date information, we do not guarantee:

  • completeness,
  • reliability,
  • suitability,
  • or accuracy

of any content, materials, or information provided.

Information provided may become outdated or may not apply to your specific circumstances.

Use of any information is entirely at your own risk.

10. Limitation of Liability

To the maximum extent permitted by South African law, Prime Living SA shall not be liable for:

  • indirect losses,
  • consequential damages,
  • financial losses,
  • property losses,
  • investment losses,
  • loss of profits,
  • business interruption,
  • or decisions made based on use of our products or website.

You use the website and products entirely at your own risk.

11. Indemnity

You agree to indemnify and hold harmless Prime Living SA, its owners, affiliates, contractors, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

  • your use of the website,
  • breach of these Terms,
  • misuse of products,
  • or violation of applicable law.

12. Third-Party Services and Links

Our website may contain links to third-party websites, tools, or services.

We are not responsible for:

  • third-party content,
  • privacy practices,
  • availability,
  • accuracy,
  • or security.

Use of third-party services is entirely at your own risk.

13. Website Availability

We do not guarantee uninterrupted access to the website or services.

We reserve the right to:

  • modify,
  • suspend,
  • restrict,
  • or discontinue

any aspect of the website at any time without notice.

14. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

15. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of South African courts.

16. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on this website with the revised effective date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms, please contact:

Prime Living SA
Email: team@primelivingsa.co.za